Taxwire

TL;DR

What it is: An end-to-end platform that automates sales tax compliance.
Primary Benefit: Combines software automation with expert tax services to save time, reduce risk, and manage everything from calculations to filings.
Ideal User: Fast-growing SaaS, e-commerce, and service businesses with complex or multi-jurisdictional tax obligations.

What is Taxwire

Taxwire is an AI-powered tax compliance platform designed to automate the entire lifecycle of global sales tax for businesses. It solves the core problem of managing complex, multi-jurisdictional tax obligations by providing an end-to-end solution that includes nexus determination, rooftop-accurate tax calculations, product-specific taxability, automated filings, and audit support. By combining sophisticated software with a team of tax experts, it functions as a comprehensive AI Tax Compliance Automation tool, eliminating the need for companies to stitch together multiple software products and consulting services.

Key Features

Nexus Study & Monitoring: Taxwire's software and tax experts analyze your business operations to determine exactly where you have sales tax nexus (an obligation to collect and remit tax). It then continuously monitors your sales and employee footprint to alert you when you trigger nexus in new jurisdictions.
Rooftop Accurate Calculations: The platform's tax engine calculates sales tax rates in real-time with rooftop-level accuracy, which is significantly more precise than zip-code-based calculations. This prevents under or over-collection of taxes on transactions.
Automated Filing and Payment: Taxwire automatically files your monthly and quarterly sales tax returns in every required jurisdiction and manages the payment process, saving finance teams valuable time and preventing missed deadlines.
Virtual Mailbox & Notice Management: The service includes a virtual mailbox where all government tax correspondence is sent. Taxwire's team scans, manages, and responds to notices, ensuring no critical communication is missed.
Expert-led Onboarding & Support: Every customer receives hands-on support from tax experts (accessible via Slack, Teams, etc.) for onboarding, product mapping, and any ongoing questions, providing a high-touch service layer on top of the software.
Amended Returns & Tax Recovery: If a past vendor made errors, Taxwire can reconstruct historical data, file amended returns on your behalf, and negotiate with state authorities to recover overpaid taxes.

Who is Taxwire for?

SaaS Companies: Businesses with recurring revenue models that sell across multiple states and countries.
E-commerce Businesses: Online stores on platforms like Shopify or WooCommerce that need accurate tax collection at checkout.
Corporate Finance & Operations Teams: Teams responsible for compliance, risk management, and financial reporting in growing companies.
Marketplace Operators: Platforms that need to manage tax obligations for transactions involving third-party sellers.
Accounting Firms: Firms looking to offer or streamline sales tax compliance services for their clients.

Key Use Cases & Applications

Automating sales tax calculation at checkout for e-commerce and SaaS platforms.
Managing and monitoring sales tax nexus for companies with a remote workforce or US-wide sales.
Outsourcing the entire sales tax filing and remittance process for multiple jurisdictions.
Correcting past compliance mistakes made by previous vendors and recovering overpaid tax funds.
Streamlining product taxability by accurately mapping a company's entire product catalog to the correct tax codes.

Pros

Offers a complete, end-to-end solution that combines software with human expertise, reducing the need for multiple vendors.
Provides high-touch, accessible customer support through modern channels like shared Slack, ensuring quick resolutions.
Includes valuable niche services like a virtual mailbox for government notices and handling of amended returns.
Features highly precise 'rooftop-level' tax calculations to minimize collection errors.
Operates on a no lock-in contract model, providing flexibility for customers.

Cons

Requires prospective customers to book a demo to get a price quote, which prevents quick budget assessment.
As a newer entrant, it may lack the extensive brand recognition of established competitors like Avalara or TaxJar.
The extensive, hands-on service model might be more than what a very small business with simple tax needs requires.

Pricing Info

Pricing is not publicly available, You need to contact them.

FAQs

How does Taxwire differ from competitors like Avalara or TaxJar?

Taxwire differentiates itself by offering a fully-managed, 'white-glove' service that combines its software with a dedicated team of tax experts. Unlike tools that are primarily self-service, Taxwire handles nexus studies, onboarding, government mail, and expert support directly, aiming to be a single, all-in-one solution rather than just a software tool.

What kind of integrations does Taxwire support?

Taxwire integrates with major platforms across billing (e.g., Stripe, Chargebee), e-commerce (e.g., Shopify, WooCommerce), and accounting (e.g., QuickBooks, Xero, NetSuite). They also offer a flexible API for businesses with custom-built systems.

Can Taxwire help if my company is already non-compliant or has made past mistakes?

Yes, this is a key service area for Taxwire. Their team can perform a comprehensive audit of your past sales, help you through a Voluntary Disclosure Agreement (VDA) to become compliant, file amended returns to correct errors, and work to recover any taxes that were overpaid.

Is Taxwire suitable for businesses outside the US?

The platform is built to handle 'global sales tax,' but its primary examples and detailed features are heavily focused on the complexities of the U.S. sales tax system (state, county, and city-level taxes). Businesses should contact their team to confirm coverage for specific international tax regimes like VAT or GST.

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