Zamp

TL;DR

What it is: A full-service sales tax compliance platform that combines software automation with expert human management.
Primary Benefit: Completely offloads the burden of sales tax, from nexus tracking and calculations to registrations, filing, and remittance.
Ideal User: Growing e-commerce and SaaS businesses that sell across multiple US states.

What is Zamp

Zamp is a managed sales tax compliance solution designed to completely automate and handle sales tax obligations for businesses. It functions as an all-in-one tax management service, combining intelligent software with a dedicated team of tax experts. The core problem it solves is the complexity and risk associated with multi-state sales tax compliance, including nexus tracking, product taxability, registrations, calculations, filing, and remittance. By offering a 'done-for-you' service, Zamp allows e-commerce and SaaS companies to offload their entire sales tax workload and focus on growth.

Key Features

Full-Service Management: Zamp handles every aspect of sales tax compliance, including nexus tracking, state registrations, calculations, filing, and remittance, requiring minimal oversight from the user.
Done-For-You Onboarding: A dedicated onboarding specialist sets up your Zamp account, configures integrations, and ensures your business is correctly set up for compliance from day one.
Multi-Channel Integrations: The platform seamlessly connects with leading e-commerce and payment platforms like Shopify, Stripe, BigCommerce, WooCommerce, and QuickBooks to ensure tax compliance across all sales channels.
Risk Monitoring & Proactive Alerts: Zamp actively monitors sales data to provide alerts when you are approaching economic nexus thresholds in new states, preventing compliance issues before they arise.
Dedicated Expert Support: Each customer is assigned a named account manager who serves as a single point of contact, providing expert guidance and proactive management of all tax obligations.
Accuracy and Filing Commitment: Zamp offers a formal commitment to ensure the accuracy of its calculations and the timeliness of its filings, providing businesses with financial peace of mind.

Who is Zamp for?

E-commerce businesses scaling their operations across multiple US states.
SaaS companies with a nationwide customer base.
Finance professionals (Controllers, Directors of Finance) seeking to offload tax compliance tasks.
Founders and CEOs of fast-growing companies who need to eliminate administrative burdens.
Multi-channel sellers using platforms like Shopify, Amazon, and marketplaces.
Accounting firms looking for a reliable sales tax partner for their clients.

Key Use Cases & Applications

Automating sales tax calculation and collection for multi-state e-commerce stores.
Managing economic nexus tracking and handling state registrations as a business expands.
Offloading the entire process of filing and remitting sales tax accurately and on time.
Ensuring correct product taxability mapping across a varied product catalog.
Resolving complex state tax notices with the help of a dedicated expert team.

Pros

Combines powerful software with dedicated human expertise for a true 'done-for-you' experience.
Predictable, all-inclusive monthly pricing eliminates surprise fees.
Dedicated onboarding and account management provides personalized support.
Offers an 'Accuracy and Filing Commitment' to protect clients.
Seamless integrations with major e-commerce and accounting platforms.

Cons

Pricing for plans covering more than 2 and less than 21 states is not publicly listed, requiring a sales call.
May be more comprehensive and costly than necessary for very small businesses with simple, single-state tax obligations.

Pricing Info

2 States Plan: $199/month. Includes Nexus tracking, registrations, rooftop accurate calculations, product taxability research, detailed reporting, notice management, all integrations, address validation, accuracy/filing commitments, Onboarding Specialist, dedicated account management, and all CO home rule filings.
21 States Plan: Pricing is not publicly available. You need to contact them for a quote.
47 States Plan: Pricing is not publicly available. You need to contact them for a quote.

Zamp offers predictable monthly pricing. They do not advertise a free trial, but they do offer a 'Buyout Program' to help users switch from other providers.

FAQs

What is a managed solution?

A managed solution, like Zamp, combines technology with sales tax professionals to handle your business's sales tax compliance. This means you can offload the entire process, from tracking and calculations to filing, and be confident that it’s being done correctly.

How does Zamp compare to other solutions?

Zamp differentiates itself by being a fully managed solution. Unlike tools that only provide software, Zamp assigns a dedicated onboarding specialist and account manager to each customer. This focus on service ensures a hands-on approach to managing your tax compliance.

How easy is it to switch to Zamp?

Zamp aims to make switching simple. They offer a 'Buyout Program' to help transition customers who may be locked into a contract with another provider. Once you sign on, a dedicated onboarding specialist guides you through the entire setup process.

What assurances does Zamp provide to customers?

Zamp offers an 'Accuracy and Filing Commitment' for its customers. This commitment is designed to provide peace of mind by guaranteeing the accuracy of tax calculations and the timeliness of all filings managed by their team.

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